Policy

Questions 1-4 refer to the following policy.

Cancellation Policy
At Hensley Hotel Group, we understand that plans can change unexpectedly. Guests may cancel their reservations [1_____] 24 hours before check-in without penalty. If a reservation is canceled within 24 hours of arrival, a cancellation fee equal to one night’s stay will be charged. [2_____], changes to a reservation are recorded in the system once confirmed. [3_____]. For group bookings, please consult our group reservations team regarding specific cancellation terms. Hensley Hotel Group is not responsible for [4_____] resulting from cancellations made within the penalty window.

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Questions 5-8 refer to the following policy.

Lost and Found Policy
At Pacific Coast Resorts, we strive to ensure that all guest belongings are kept safe. If an item is found on the property, it will be stored securely in our Lost and Found department for up to 30 days. Guests who believe they have lost an item should [5_____] the front desk as soon as possible. [6_____] a description of the item, staff members will search our inventory to verify its availability. [7_____]. Items that remain [8_____] after 30 days will be donated to local charities. Pacific Coast Resorts cannot be held responsible for inconvenience caused by lost or misplaced personal belongings.

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Questions 9-12 refer to the following policy.

Public Library Computer Use Policy
To ensure fair access to resources, the Greenfield Public Library provides computer workstations for public use. Library cardholders may use a computer for up to 1 hour per session. Extensions are allowed [9_____] no other patrons are waiting for a computer. Guests without a library card may obtain a temporary pass by presenting a valid ID at the front desk. Users are required to save their work, as computers automatically shut down at the end of each session. If any technical problems [10_____] during use, please notify a library staff member immediately. [11_____]. Library staff members are available to assist with basic questions, but they cannot provide technical support or troubleshoot advanced issues. The library takes no responsibility for [12_____] that occur due to network interruptions or software errors.

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Questions 13–16 refer to the following policy.

Fitness Center Locker Policy
At Sunrise Fitness Center, lockers are available for all members to store personal [13_____] during their workout. [14_____]. This ensures that members are not offended by the use of the lockers, which are available on a first-come, first-served basis each day. Therefore, members must remove all items from the lockers before leaving the facility, [15_____] items left overnight will be collected and stored by staff. Sunrise Fitness Center is not responsible for any lost or stolen items. Members are encouraged to bring their own locks, as the facility does not provide them. Any belongings that have not been retrieved will be held for 7 days and then donated to [ 16_____ ]. For additional security concerns, please contact the front desk staff.

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Toeic > RC > Part 6 > Policy

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